Insights
Stour's Telecom Insights & Industry Updates
Moving Business Numbers to VoIP: Preserving Voice and SMS
Moving business numbers to VoIP allows organisations to modernise their telephone systems without necessarily changing the numbers their customers already use.
Can Your Business Send and Receive SMS on Its Existing Landline Number?
Yes, businesses can send and receive SMS messages using an existing UK landline number, provided the number is supported by a compatible SMS service and the necessary routing arrangements are in place.
What Is an SMS API? How Business SMS APIs Work
An SMS API is a software interface that allows an application, website or business system to send and receive SMS messages programmatically. Instead of somebody typing a message into a phone or web portal, software triggers the message automatically
SMS Gateway Explained: How Business Messaging Is Routed
An SMS gateway connects a business application to mobile telecommunications networks. It accepts messages from systems such as banking platforms, customer relationship management software and authentication services.
Free SMS Online: Why Businesses Should Be Careful
Businesses searching for free SMS online services often have one goal in mind: reducing communication costs. At first glance, the appeal is obvious. If a platform allows you to send messages for free, why pay for enterprise messaging services?
SMS vs WhatsApp Business: Which Channel Should Enterprises Use?
When enterprises evaluate customer communication channels, the debate often comes down to SMS vs WhatsApp Business. Both offer direct access to customers on mobile devices.
What Does SMS Stand For? The Business Meaning of SMS in Telecom
Businesses searching for free SMS online services often have one goal in mind: reducing communication costs. At first glance, the appeal is obvious.
What Does Text Message RCS Mean on iPhone? | Apple RCS Changes
Apple’s decision to support Rich Communication Services (RCS) on iPhone changes how enterprise messaging works across the UK telecom ecosystem. For years, messaging between iPhone and Android devices relied on older SMS and MMS standards whenever iMessage was unavailable.
RCS vs SMS for Business Messaging | UK Enterprise Guide
RCS vs SMS for business messaging has become one of the most discussed topics in enterprise communications. Search interest around Rich Communication Services, often shortened to RCS, continues to climb as mobile operators, Android device manufacturers, and messaging platforms push richer mobile experiences into the mainstream.
How Delivery Notifications Work Over SMS Networks
Delivery notifications are one of the most common uses of business messaging. From parcel tracking updates to missed delivery alerts, SMS remains the default channel for logistics providers, retailers, and service platforms.
RCS Business Messaging: How It Works and Why Operators Are Adopting It
Rich Communication Services (RCS) has moved from industry discussion to real deployment. Mobile operators, messaging platforms, and technology companies are gradually building the infrastructure required to support RCS Business Messaging (RBM) alongside traditional SMS.
Ofcom SMS Consultation: New Rules to Tackle Messaging Scams
Mobile messaging remains a critical channel for UK consumers and businesses alike, underpinining everything from account security and service updates to customer engagement and public communications.